1. Q: How do I select the most suitable hair extension for myself?
- A: Choosing the right hair extension depends on factors such as desired length, texture, color match, and method of application. We offer various types to accommodate diverse preferences.

2. Q: Are your hair extensions heat-resistant?
- A: Our hair extensions are made from high-quality remy human hair and can generally withstand heat styling tools. However, it's best to use heat protectants and avoid excessive heat exposure for prolonged durability.

3. Q: Do you provide guidance on applying or styling the hair extensions?
- A: We offer general instructions for applying and maintaining hair extensions upon purchase. Additionally, we have online resources and customer support available to assist with any queries.

4. Q: Can the hair extensions be dyed or colored?
- A: Yes, our hair extensions are made from human hair and can be dyed or colored. It's recommended to seek professional assistance to achieve desired results and maintain the hair's quality.

5. Q: What's the difference between synthetic and human hair extensions?
- A: Human hair extensions offer a more natural look and feel as they can be styled, washed, and treated like natural hair. Synthetic extensions, while more affordable, have limitations in styling and durability.

6. Q: How long can I expect the hair extensions to last?
- A: The lifespan of hair extensions depends on care, maintenance, and the quality of the product. With proper care, our high-quality extensions can last up to 2 years or more.

7. Q: Do you offer a variety of attachment methods for hair extensions?
- A: Yes, we provide various attachment methods such as clip-ins, tape-ins, sew-ins, and fusion methods. Each offers different levels of permanence and flexibility.

8. Q: What's your policy regarding returns or exchanges of hair extensions?
- A: We accept returns within a specified period (e.g., 3 days) if the hair extensions are unopened, unused, and in their original packaging. Custom orders or altered products are usually non-returnable.

9. Q: Can I wash and style the hair extensions like natural hair?
- A: Yes, you can wash, style, and treat our human hair extensions similarly to your natural hair. Use gentle hair care products and avoid excessive heat to maintain their quality.

10. Q: How do I determine the right length and weight of hair extensions I need?
- A: We offer a guide to help you choose the appropriate length and weight based on your natural hair, desired look, and styling preferences. Our customer service team can also assist you in making the right choice.